Frequently Asked Questions
Everything you need to know about your Bendon Lingerie shopping experience.
How do I find my correct bra size?
We recommend using our online Fit Guide or visiting us in-store for a professional fitting. Since sizes can vary between brands like Heidi Klum Solutions and Fayreform, our charts help ensure you find the perfect support.
What is your return policy on intimate apparel?
For hygiene reasons, we only accept returns on lingerie items that are unworn, have all original tags attached, and are in their original packaging. Briefs and hosiery cannot be returned unless faulty.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Australia and New Zealand. Express options are available at checkout if you need your items sooner.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timeframes will be calculated at the checkout based on your location.
How should I care for my lingerie to make it last?
To maintain the elasticity and delicate lace of your garments, we recommend hand washing in cold water with a gentle detergent. If using a machine, always use a wash bag on a delicate cycle and never tumble dry.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as buy-now-pay-later options like Afterpay and Laybuy for your convenience.